Job Management Partner 1/File Transmission Server/FTP Description, Reference and Operator's Guide

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8.2 Messages displayed in Event Viewer

The table below lists and describes the messages that can be displayed in Event Viewer.

Table 8-1 Messages displayed in Event Viewer

Event ID Type Category#19 Description Notes
2 Error or Warning Log Error (107)
Log Warning (109)
Agent Error (113)
Agent Warning (115)
Server Warning (106)
Client Error (101)
Client Warning (103)

System function error occurred.
Function that caused error:#1
Place where error occurred:#2
Function name:#3
Error message:#4
Details:#5
 Error and warning logs in the event of a system call error
3 Error Server Error (104)

System function error occurred.
Connection number:#6
Function that caused error:#1
Place where error occurred:#2
Function name:#3
Error message:#4
User name:#7
IP address:#8
Details:#5
 Error log in the event of a system call error
4 Error or Warning Server Error (104)
Server Warning (106)

System call error occurred.
Connection number:#6
Transmission number:#9
Function that caused error:#1
Place where error occurred:#2
Function name:#3
Error message:#4
User name:#7
IP address:#8
Local file name:#10
Details:#5
 Error and warning logs in the event of a system call error during file transmission
5 Error Client Error (101)
Log Error (107)
Server Error (104)
Agent Error (113)		 Logic error occurred.
Function that caused error:#1
Place where error occurred:#2		 Error log in the event of a logical error
6 Warning Client Warning (103)

Protocol error occurred.
Function that caused error:#1
Place where error occurred:#2
Reply message:#11
Connection number:#6
Transmission number:#9
Log-in user name:#12
Log-in host name:#13
Transmission type:#14
Local file name:#15
Remote file name:#16
 Error log in the event of a protocol error
7 Error or Warning Client Error (101)
Client Warning (103)

System call error occurred.
Function that caused error:#1
Place where error occurred:#2
Function name:#3
Error message:#4
Connection number:#6
Transmission number:#9
Log-in user name:#12
Log-in hostname:#13
Transmission type:#14
Local file name:#15
Remote file name:#16
Details:#5
 Error log in the event of a system call error
8 Error Client Error (101)

Logic error occurred.
Function that caused error:#1
Place where error occurred:#2
Connection number:#6
Transmission number:#9
Log-in user name:#12
Log-in hostname:#13
Transmission type:#14
Local file name:#15
Remote file name:#16
 Error log in the event of a logical error
9 Error Log Error (107)

File system is full, so cannot output log. Delete unnecessary files.
 Error log when there was not enough disk space to write the log
10 Warning Client Warning (103)
Server Warning (106)

File system is full, so cannot output trace. Delete unnecessary files.
 Warning log when there was not enough disk space to write the trace log
11 Information Server Info (105)

JP1/File Transmission Server/FTP Server service started.
 Information log when the server service started
12 Information Server Info (105)

JP1/File Transmission Server/FTP Server service terminated.
 Information log when the server service stopped
14 Information Client Info (102)

JP1/File Transmission Server/FTP Client service started.
 Information log when the client service started
15 Information Client Info (102)

JP1/File Transmission Server/FTP Client service terminated.
 Information log when the client service stopped
17 Warning Client Warning (103)
Server Warning (106)

Log server forced to disconnect a connection.
 Warning log when the log server forcibly released a connection
18 Warning Server Warning (106)

Number of concurrent transmissions exceeds the maximum, so the request is rejected.
  • IP address of requestor:#8
 Warning log when the maximum number of connections was exceeded during server connection
19 Information Log Info (108)

JP1/File Transmission Server/FTP Log service started.
 Information log when the log service started
20 Information Log Info (108)

JP1/File Transmission Server/FTP Log service terminated.
 Information log when the log service stopped
21 Error Client Error (101)
Server Error (104)
Log Error (107)
Agent Error (113)

Port number is not defined in the Services file.[service name for which a port number is not defined]
 Error log when the service started
24 Information Server Info (105)

Transmission was finished normally.
Connection number:#6
Transmission number:#9
User name:#7
IP address:#8
Local file name:#10
 Information log when transmission terminated normally
25 Error Server Error (104)

Transmission was finished abnormally.
Connection number:#6
Transmission number:#9
User name:#7
IP address:#8
Local file name:#10
 Error log when transmission terminated abnormally
26 Information Client Info (102)

Transmission was finished normally.
Connection number:#6
Transmission number:#9
Card name:#17
Log-in user name:#12
Log-in hostname or IP address:#13
Local file name:#15
Remote file name:#16
 Information log when transmission terminated normally
27 Error Client Error (101)

Transmission was finished abnormally.
Connection number:#6
Transmission number:#9
Card name:#17
Log-in user name:#12
Log-in hostname or IP address:#13
Local file name:#15
Remote file name:#16
 Information log when transmission terminated abnormally
28 Information Agent Info (114)

JP1/File Transmission Server/FTP Agent service started.
 Information log when the Operations-Manager Agent service started
29 Information Agent Info (114)

JP1/File Transmission Server/FTP Agent service terminated.
 Information log when the Operations-Manager Agent service ended
30 Information Log Info (108)

The existing log information file (history) is being copied. (FTSLOGSAVE)(#18)(Log information pointer)
 Information log when the log information file was copied
31 Information Log Info (108)

A new log information file (history) will now be created. (Log information pointer)
 Information log when a new log information file was created
33 Information Server Info (105)

Transmission was started.
Connection number:#6
Transmission number:#9
User name:#7
IP address:#8
Local file name:#10
 Information log when transmission started
34 Information Client Info (102)

Transmission was started.
Connection number:#6
Transmission number:#9
Card name:#17
Log-in user name:#12
Log-in hostname or IP address:#13
Local file name:#15
Remote file name:#16
 Information log when transmission started
35 Error Client Error (101)
Server Error (104)
Agent Error (113)

The trial version of Job Management Partner 1/File Transmission Server/FTP has passed the expiration date (m/d/y).
 Error when the trial version has expired, but an attempt was made to start a service or receive a message at the port
1001 Information
Warning		 Backup Info (110)
Backup Warning (111)

Saved JP1/FTP settings.
 Information and warning logs when the ftssave command was used
1002 Information or Warning Backup Info (110)
Backup Warning (111)

Recovered JP1/FTP settings.
 Error log when the ftsload command was used
1003 Error Backup Error (112)

Error occurred when saving JP1/FTP settings.#4
 Error log when the ftssave command was used
1004 Error Backup Error (112)

Error occurred when recovering JP1/FTP settings.#4
 Error log when the ftsload command was used
1006 Error Backup Error (112)

Incorrect parameter for ftssave command.#4
 Error log when the ftssave command was used
1007 Error Backup Error (112)

Incorrect parameter for ftsload command.#4
 Error log when the ftsload command was used

#1: Name of the function that contains the process resulting in the error

#2: Location number in the function where the error was detected

#3: Name of the function resulting in the error

#4: Message indicating the nature of the error

#5: Details of the error (applicable to server and client services)

#6: Connection number managed by JP1/FTP

#7: Name of the connected user (when the server is used)

#8: IP address of the machine used by the connected user (when the server is used)

#9: Transmission number managed by JP1/FTP

#10: Name of the transmission file at the server (when the server is used)

#11: Response message from the connection-target server

#12: User name used for connection (when the client is used)

#13: Host name or IP address of the connection target (when the client is used)

#14: Send/receive type indicated as send (overwrite send), append (append send), or recv (receive)

#15: Name of the transmission file at the client (when the client is used)

#16: Name of the transmission file at the server (when the client is used)

#17: Transmission card name (when the client is used)

#18: One of the following:
1: The size of the log information has become smaller than the existing log information file.
2: The existing log information file has become smaller than the previous log information pointer.
3: The existing log information file is for an old version.

#19: In Windows Server 2008, the number in parentheses is displayed.

Table 8-2 Action to be taken when the event ID is 2

Function name Error message Action
IMEventLoad The library was not found. (50) Install JP1/Base.
IMEventOpenSender Cannot connect to the event service. (40) Start JP1/Base.
Jp1NnmStatusTrap SNMP service is not installed. (1) Install the SNMP service.
Jp1NnmStatusTrap SNMP service is not started. (2) Start the SNMP service.
Jp1NnmStatusTrap The community name is not specified. (3) Set the community name of the SNMP service.
Jp1NnmStatusTrap SNMP trap trasmission-destination is not defined. (4) Set the trap destination for the SNMP service.

Table 8-3 Action to be taken when the event ID is 4

Name of function resulting in error Function name Error message Action
-- IMEventLoad The library was not found. (50) Install JP1/Base.
-- IMEventOpenSender Cannot connect to the event service. (40) Start JP1/Base.
-- Jp1NnmStatusTrap SNMP service is not installed. (1) Install the SNMP service.
-- Jp1NnmStatusTrap SNMP service is not started. (2) Start the SNMP service.
-- Jp1NnmStatusTrap The community name is not specified. (3) Set the community name of the SNMP service.
-- Jp1NnmStatusTrap SNMP trap trasmission-destination is not defined. (4) Set the trap destination for the SNMP service.
-- JpSeventOpen Cannot connect to the event server. (11) Check the status of the JP1/Base that is used as the event server.
fts_ss_callproc SearchPath The system cannot find the file specified. (2) Check and, if necessary, revise Program to start when transmission ends normally (or Program to start when transmission ends abnormally) in the auto-start program settings.
fts_ss_callproc CreateProcess Access is denied. (5) Check and, if necessary, revise Program to start when transmission ends normally (or Program to start when transmission ends abnormally) in the auto-start program settings.
retrieve GetFileAttributes The system cannot find the file specified. (2) Check and, if necessary, revise the transmission file name at the server.
store CreateFile Access is denied. (5) Check and, if necessary, revise the transmission file name at the server.

Table 8-4 Action to be taken when the event ID is 7

Name of function resulting in error Function name Error message Action
-- IMEventLoad The library was not found. (50) Install JP1/Base.
-- IMEventOpenSender Cannot connect to the event service. (40) Start JP1/Base.
-- Jp1NnmStatusTrap SNMP service is not installed. (1) Install the SNMP service.
-- Jp1NnmStatusTrap SNMP service is not started. (2) Start the SNMP service.
-- Jp1NnmStatusTrap The community name is not specified. (3) Set the community name of the SNMP service.
-- Jp1NnmStatusTrap SNMP trap trasmission-destination is not defined. (4) Set the trap destination for the SNMP service.
-- gethostbyname Authoritative Answer Host not found. (11001) Check and, if necessary, revise the host name in the transmission information.
fts_cs_callproc SearchPath The system cannot find the file specified. (2) Check and, if necessary, revise Program to start at normal end (or Program to start at abnormal end) in the transmission settings.
fts_cs_callproc CreateProcess Access is denied. (5) Check and, if necessary, revise Program to start at normal end (or Program to start at abnormal end) in the transmission settings.
sendrequest GetFileAttributes The system cannot find the file specified. (2) Check and, if necessary, revise the transmission file name at the client.
fts_cs_recvrequest CreateFile Access is denied. (5) Check and, if necessary, revise the transmission file name at the client.

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