Job Management Partner 1/Automatic Job Management System 3 Linkage Guide

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2.2.3 Creating profiles

JP1/AJS3 logs in to linked mail systems via Outlook. For this reason, you need to create a profile in advance.

To create a profile, log on to Windows using either of the following accounts:

When using a service to link with the mail system
The account set for (operated by) the JP1/AJS3 Mail service

When linking with the mail system from the desktop
The account for logging into Windows

In addition, when creating a profile, specify a unique profile name. For details, see 2.2.4 Setting up the environment for the mail system linkage.

The procedure for creating a profile and then checking the profile you created is described below for Outlook 2000, as well as for Outlook 2002, Outlook 2003, and Outlook 2007.

Organization of this subsection
(1) When using Outlook 2000
(2) When using Outlook 2002, Outlook 2003, or Outlook 2007
(3) Using the mail system linkage function with a different user account

(1) When using Outlook 2000

  1. From the Windows Start menu, choose Settings and Control Panel, and then choose the Mail icon.
    The Mail dialog box appears.
    The Mail dialog box does not appear if a profile has already been created. In that case, open the profile-name Properties dialog box and then click Show Profiles to display the Mail dialog box.
  2. In the Mail dialog box, click Add to display the setup wizard. Follow the instructions in the wizard to create a profile.
    In the screen for specifying the information service, select the mail system you want to use.
  3. In the Control Panel, choose the Mail icon.
    Make sure that the Internet Accounts dialog box does not appear.
  4. Make sure that you can start Outlook.
  5. Set Outlook as the default mail program for the system.
    For details on how to do so, see the Outlook Help.
  6. Make sure that you can send and receive emails by using Outlook.
  7. Make sure that the following types of dialog box do not appear when you start Outlook or use Outlook to send and receive email:
    • Dialog boxes that prompt the user to enter a server name, user name, or password.
    • Dialog boxes that require some kind of action by the user such as clicking a button.
    Automatic operation that involves mail system linkage is not possible in an environment where such a dialog box is displayed. If this situation arises, review and correct the profile settings so that the dialog box is no longer displayed.

Cautionary notes
If the Internet Accounts dialog box appears in step 3, use the following procedure to change the settings.
  1. Start Outlook.
  2. From the Tools menu, choose Options.
    The Options dialog box appears.
  3. Click the Mail Delivery tab or the Mail Services tab.
  4. Click the Reconfigure Mail Support button.
    The E-mail Service Options dialog box appears.
  5. Make sure that the Corporate or Workgroup check box is selected.
  6. After changing the settings, create a new profile for JP1/AJS3 mail system linkage.

(2) When using Outlook 2002, Outlook 2003, or Outlook 2007

  1. From the Windows Start menu, choose Settings and Control Panel, and then choose the Mail icon.
    The Mail dialog box appears.
    The Mail dialog box does not appear if a profile has already been created. In that case, open the Mail Setting - profile-name dialog box and then click Profiles to display the Mail dialog box.
  2. In the Mail dialog box, click Add to display the Email Account dialog box. Follow the instructions in the dialog box to create a profile.
    In the screen for specifying the server type, select the mail system you want to use.
  3. Make sure that you can start Outlook.
  4. Set Outlook as the default email program for the system.
    For details on how to do so, see the Outlook Help.
  5. Make sure that you can send and receive emails by using Outlook.
  6. Make sure that the following types of dialog box do not appear when you start Outlook or use Outlook to send and receive email:
    • Dialog boxes that prompt the user to enter a server name, user name, or password.
    • Dialog boxes that require some kind of action by the user such as clicking a button.
    Automatic operation that involves mail system linkage is not possible in an environment where such a dialog box is displayed. If this situation arises, review and correct the profile settings so that the dialog box is no longer displayed.

(3) Using the mail system linkage function with a different user account

Assume that you need to send email from another user's account while the administrator is absent. In order to allow different users to use the desktop-based mail system linkage function, create a profile having the same name and contents for each user account. This enables you to modify the sender of mail without modifying job definitions or the current profile.

Suppose, for example, a user named mail master usually sends mail using an email sending job. Usually, the mail master logs on to Windows to operate the JP1/AJS3 mail monitoring process. You can create a profile with the same name as the mail master for the administrator account, so that the administrator can take over when the mail master is absent. The administrator can then log on to Windows and read that profile to send mail from the administrator account. However, we do not recommend you use this method in a system where email sending jobs and email reception monitoring jobs are used in the same environment, because an email that an email sending job sends from a different account will not match the sender specified in the conditions for the email reception monitoring job.

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Copyright (C) 2009, 2010, Hitachi Solutions, Ltd.