Job Management Partner 1/Performance Management - Remote Monitor for Platform Description, User's Guide and Reference

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6.4 Messages

This section explains the messages issued by PFM - RM for Platform and the actions to be taken.

KAVL17000-I

Remote Monitor Collector has stopped. (host=host-name, service=service-ID)

The Remote Monitor Collector service terminated normally.

S:
Terminates the Remote Monitor Collector service processing.

KAVL17001-E

Remote Monitor Collector failed to start.

Startup of the Remote Monitor Collector service failed.

S:
Terminates the Remote Monitor Collector service processing.

O:
Check the immediately preceding message that has been output to the common message log and take appropriate action according to that message.

KAVL17002-I

Remote Monitor Collector started. (host=host-name, service=service-ID)

Startup of the Remote Monitor Collector service has been completed.

S:
Starts Remote Monitor Collector's performance data collection processing.

KAVL17003-E

Remote Monitor Collector stopped abnormally.

The Remote Monitor Collector terminated abnormally.

S:
Terminates the Remote Monitor Collector service processing.

O:
Check the immediately preceding message that has been output to the common message log and take appropriate action according to that message.

KAVL17004-E

An attempt to read the service startup information file has failed.

An attempt to read the service startup initialization file failed during startup of the Remote Monitor Collector service.

S:
Terminates the Remote Monitor Collector service processing.

O:
Check whether the service startup initialization file (jpcagt.ini) exists under the following directory:
  • In Windows:
    installation-folder\agt7\agent\instance-name\
  • In UNIX:
    /opt/jp1pc/agt7/agent/instance-name/

KAVL17005-E

An attempt to read the target information file has failed. (Target=monitoring-target-name)

An attempt to read the monitoring target information file failed during startup of the Remote Monitor Collector service.

S:
Terminates the Remote Monitor Collector service processing.

O:
Check whether the monitoring target information file (monitoring-target-name.ini) exists under the following directory:
  • In Windows:
    installation-folder\agt7\agent\instance-name\targets\
  • In UNIX:
    /opt/jp1pc/agt7/agent/instance-name/targets/

KAVL17006-E

An error occurred in the function-name function. (en=error-code,arg1=argument-1, arg2=argument-2, arg3=argument-3)

An error occurred during execution of the function indicated by function-name.

S:
Terminates the Remote Monitor Collector service processing.

O:
Collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17007-E

A signal interrupted processing. (signal=signal-number)

Processing was canceled by a signal.

S:
Terminates the Remote Monitor Collector service processing.

O:
Collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17008-E

Remote Monitor Collector will now stop because an error occurred.

The Remote Monitor Collector service is being stopped because of an error.

S:
Terminates the Remote Monitor Collector service processing.

O:
Check the immediately preceding message that has been output to the common message log and take appropriate action according to that message.

KAVL17009-E

Memory allocation failed. (RecordType=record-type)

Memory allocation failed. If UNKNOWN is displayed in record-type, memory allocation failed for multiple record IDs.

S:
Terminates the Remote Monitor Collector service processing.

O:
Increase available memory.

KAVL17010-W

Memory allocation failed. (RecordType=record-type)

Memory allocation failed. If UNKNOWN is displayed in record-type, memory allocation failed for multiple record IDs.

S:
Resumes the Remote Monitor Collector service processing.

O:
Increase the available memory.

KAVL17011-W

An attempt to collect the record failed. (RecordType=record-type, Target=monitoring-target-name)

Acquisition of the record indicated by record-type failed.

S:
Resumes the Remote Monitor Collector service processing.

O:
If this message is output more than once in succession, check the monitoring target's system environment settings for any error. If the cause of the error cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17012-W

An invalid value or a value outside the range was specified for the property of the Remote Monitor Collector service. (property=property-name, value=value-range, Target=monitoring-target-name)

An invalid value or a value outside the permitted range was specified for the indicated property of the Remote Monitor Collector service.

S:
Ignores the specified value and resumes the Remote Monitor Collector service processing. The value of this item remains unchanged.

O:
Check to see if the set value causes problems. If the value is not appropriate, specify an appropriate value.

KAVL17013-W

The collector process failed to start.

Startup of the collection process failed.

S:
Resumes the Remote Monitor Collector service processing.

O:
Collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17014-W

The collector process stopped abnormally.

The collection process terminated abnormally.

S:
Resumes the Remote Monitor Collector service processing.

O:
If this message is output more than once in succession, check the monitoring target's system environment settings for any error. If the cause of the error cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17015-W

A performance data file is invalid. (Target=monitoring-target-name)

The contents of the performance data storage file are invalid.

S:
Resumes the Remote Monitor Collector service processing.

O:
Collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17016-W

Performance data was not saved to the Store database because it is the same as previous performance data. (RecordType=record-type, Target=monitoring-target-name)

The performance data was not saved in the Store database because it was the same as the previous data.

S:
Resumes the Remote Monitor Collector service processing.

O:
Specify the record collection interval or the collection interval for the collection process in such a manner that the following condition is satisfied: record collection interval [Figure] collection interval for the collection process.
If the condition record collection interval [Figure] collection interval for the collection process is satisfied but this warning occurs frequently, either increase the collection interval or reduce the number of monitored hosts in the instance environment.

KAVL17017-W

The record build failed because there is no performance data. (Target=monitoring-target-name)

Record creation failed because there was no performance data.

S:
Resumes the Remote Monitor Collector service processing.

O:
This warning may occur immediately after startup because there is no performance data yet. If this warning occurs even after the specified interval has elapsed since startup, check the following:

In Windows:
  • Is the monitored host running?
  • Is the WMI service running on the monitored host?
  • Are there any errors in the following settings, which were specified when the instance and monitoring target were set up?
    [Figure] TargetHost
    [Figure] User
    [Figure] Password
    [Figure] Domain
  • Can the name be resolved by the host name (TargetHost) specified when the monitoring target was set up?
  • Was the WMI connection setup procedure performed correctly?

In UNIX:
  • Is the monitored host running?
  • Is the SSH service running on the monitored host?
  • Are there any errors in the following settings, which were specified when the instance and monitoring target were set up?
    [Figure] TargetHost
    [Figure] User
    [Figure] PrivateKeyFile
    [Figure] Port
  • Can the name be resolved by the host name (TargetHost) specified when the monitoring target was set up?
  • Was the SSH connection setup procedure performed correctly?
If the cause of the error cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17018-I

The records were successfully saved onto the Store database. (RecordType=record-type, count=records-count, Target=monitoring-target-name)

The records indicated in record-type have been stored successfully in the Store database.

S:
Resumes the Remote Monitor Collector service processing.

KAVL17019-W

The initialization of interprocess communication failed.

Preparation for communication between the Remote Monitor Collector service and the collection process failed.

S:
Resumes the Remote Monitor Collector service processing.

O:
Processing on the work file, such as open or write processing, may have failed. Check for a shortage of available disk space.
If there is no problem with the available disk space, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17020-W

An error occurred during collection of the record. (Target=monitoring-target-name)

An error occurred during record collection.

S:
Resumes the Remote Monitor Collector service processing.

O:
Collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that describes troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL17021-I

A collector process will restart because the system detected that it stopped.

The collection process will be restarted because the system detected termination of the process.

S:
Resumes the Remote Monitor Collector service processing.

KAVL17022-W

Account authentication failed.

Account authentication failed.

S:
Resumes the Remote Monitor Collector service processing.

O:
Check for any errors in the following items, which were specified during instance environment setup:
  • RMHost_User
  • RMHost_Password
  • RMHost_Domain

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