Job Management Partner 1/Performance Management - Remote Monitor for Platform Description, User's Guide and Reference

2.3.1 Before canceling the setup (for Windows)

This subsection provides notes about uninstalling PFM - RM for Platform and canceling its setup.

Organization of this subsection

(1) Notes about OS user permissions required for uninstallation

(2) Notes about network

(3) Notes about programs

(4) Notes about services

(5) Other notes

(1) Notes about OS user permissions required for uninstallation

When you uninstall PFM - RM for Platform, make sure that you use an account that has Administrator permissions.

(2) Notes about network

Uninstalling a Performance Management program does not delete the port numbers defined in the services file.

(3) Notes about programs

If you uninstall PFM - RM for Platform while Performance Management programs and services or other programs that reference Performance Management files (such as Windows Event Viewer) are running, some files and folders may remain in the system. In such a case, you must manually delete all files and folders under the installation folder.

If you attempt to uninstall PFM - RM for Platform while Performance Management programs and services or other programs that reference Performance Management files (such as Windows Event Viewer) are running, a message prompting system restart may be displayed. If this occurs, restart the system to complete the uninstallation procedure.

If PFM - Base and PFM - RM for Platform are both installed on the same host, PFM - Base cannot be uninstalled unless you uninstall PFM - RM for Platform. In such a case, uninstall PFM - RM for Platform, and then uninstall PFM - Base. Similarly, if PFM - Manager and PFM - RM for Platform are installed on the same host, PFM - Manager cannot be uninstalled unless you uninstall PFM - RM for Platform. In this case, uninstall PFM - RM for Platform, and then uninstall PFM - Manager.

(4) Notes about services

Uninstalling PFM - RM for Platform may not delete the service information that is displayed by the jpctool service list command. In such a case, use the jpctool service delete command at the host where PFM - Manager is installed to delete the service information. After the command has executed, restart the PFM - Manager.

(5) Other notes

If you intend to uninstall a Performance Management program from the host on which PFM - Web Console has been installed, close all windows on the browser before starting the uninstallation procedure.

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