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Job Management Partner 1/Performance Management Planning and Configuration Guide
The following gives cautionary notes on uninstalling and performing unsetup of Performance Management:
- Organization of this subsection
- (1) Notes on the OS user permission required for uninstallation
- (2) Notes on the network
- (3) Notes on programs
- (4) Notes on services
- (5) Notes on PFM - Web Console
- (6) Other related notes
(1) Notes on the OS user permission required for uninstallation
Make sure you are the root user when uninstalling Performance Management programs.
(2) Notes on the network
Even though Performance Management programs are uninstalled, the port numbers defined in the services file are not deleted.
(3) Notes on programs
- Files or directories might remain if you uninstall Performance Management programs while other programs or services, or programs that reference Performance Management files are running. In such cases, manually delete all of the directories and files under the installation folder.
- If a host has PFM - Base and either PFM - Agent or PFM - RM installed, you have to uninstall PFM - Agent or PFM - RM first in order to uninstall PFM - Base. In such cases, uninstall PFM - Agent or PFM - RM, and then uninstall PFM - Base. Additionally, if a host has PFM - Manager and either PFM - Agent or PFM - RM installed, you have to uninstall PFM - Agent or PFM - RM first to uninstall PFM - Manager. In such cases, uninstall PFM - Agent or PFM - RM, and then uninstall PFM - Manager.
(4) Notes on services
- Stop all Performance Management programs and services in the entire Performance Management system before you uninstall PFM - Manager.
- Uninstalling only PFM - Agent or PFM - RM does not delete service information that can be displayed by using the jpctool service list command. In such cases, use the jpctool service delete command to delete the service information. For details on how to delete service information, see 6.2.3 Deleting the service information.
- If you uninstall PFM - Manager and then re-install it on the same machine, two Trap Generator services might be displayed when the jpctool service list command is executed. In such cases, start the PFM - Manager service and use the jpctool service delete command to delete the Trap Generator that is Inactive.
(5) Notes on PFM - Web Console
- The uninstall log is output to /etc/.hitachi/.uninstall.log.
- If uninstallation fails, back up the log (/etc/.hitachi/.uninstall.log) output during the uninstallation process, remove the cause of the problem, and then try again. If JP1/PFM - Web Console does not appear in the list of programs you can uninstall, then install it again, and then repeat the uninstallation process.
- When you uninstall Performance Management programs from a host that has PFM - Web Console installed, close all browser windows before uninstalling the programs.
(6) Other related notes
- If an instance environment is set in PFM - Agent or PFM - RM, perform unsetup of the instance environment before uninstalling PFM - Agent or PFM - RM. For details on the unsetup procedure, see the chapters describing installation and setup in the appropriate PFM - Agent or PFM - RM documentation.
- If the OpenView linkage facility is used, perform unsetup of the facility before uninstalling PFM - Manager or PFM - Base. For details on the unsetup procedure, see the chapter that describes the linkage with Network Node Manager (NNM) for operation monitoring in the Job Management Partner 1/Performance Management User's Guide.
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