Job Management Partner 1/Software Distribution Description and Planning Guide

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2.5.7 Reporting invalid operations

When an invalid operation is detected at a client PC, you can alert the administrator with a JP1 event.

Organization of this subsection
(1) Using an alert event to report connection of a device whose operation is suppressed
(2) Using an alert event to report software startup suppression
(3) Using an alert event to report print suppression
(4) Notes on reporting invalid operations

(1) Using an alert event to report connection of a device whose operation is suppressed

When a device whose operation is suppressed is connected to the client PC, an operation-monitoring alert event for an invalid device connection can be reported as a JP1 alert event.

If the client version is 09-50, a JP1 event can be reported only when USB-connected media whose operation is suppressed are connected to the client PC. However, if the client version is 09-00 or earlier, no alert event is reported.

To report the operation-monitoring alert event for an invalid device connection, specify the settings as described below. For details about the settings for the relay manager and relay system, see (4) Notes on reporting invalid operations.

For details about the information that is output in this JP1 event, see 2.2.2 JP1 event attributes in the manual Administrator's Guide Volume 2.

Managing server or relay manager

(a) Notes on reporting an operation-monitoring alert event for an invalid device connection

Notes when the client version is 09-00

Notes when the client version is 09-50 or later

(2) Using an alert event to report software startup suppression

When a client suppresses software startup, an operation-monitoring alert event for software startup suppression can be reported as a JP1 alert event. However, no alert event is reported if the client version is 09-00 or earlier.

To report the operation-monitoring alert event for software startup suppression, specify the settings as described below. For details about the settings for the relay manager and relay system, see (4) Notes on reporting invalid operations.

For details about the information that is output in this JP1 event, see 2.2.2 JP1 event attributes in the manual Administrator's Guide Volume 2.

If software startup cannot be suppressed, no operation-monitoring alert event for software startup suppression is reported. For details about cases in which software startup cannot be suppressed, see 2.5.3 Preventing software from starting.

Managing server or relay manager
  • During the server setup, on the Event Service page, select the Enable the event service and Unauthorized operation event in operation monitoring check boxes.
    For details about the Event Service page, see 4.2.11 Event Service page in the Setup Guide.
  • Select the Notify suppression event immediately check box in the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results).
    For details about the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results), see 6.2.4 Setup for uploading the operation monitoring result in the manual Administrator's Guide Volume 1.
  • In the Monitoring target program list in the Edit Software Operation Monitoring Policy dialog box (for specifying monitoring target programs), set Operation for the software to be suppressed to Suppression.
    For details about the Edit Software Operation Monitoring Policy dialog box (for specifying monitoring target programs), see 6.2.6 Specifying the programs to be monitored in the manual Administrator's Guide Volume 1.

(3) Using an alert event to report print suppression

When a client suppresses print operations, an operation-monitoring alert event for print suppression can be reported as a JP1 alert event. However, no alert event is reported if the client version is 09-00 or earlier.

To report the operation-monitoring alert event for print suppression, specify the settings as described below. For details about the settings for the relay manager and relay system, see (4) Notes on reporting invalid operations.

For details about the information that is output in this JP1 event, see 2.2.2 JP1 event attributes in the manual Administrator's Guide Volume 2.

If printing could not be suppressed, no operation-monitoring alert event for print suppression is reported. For details about cases in which printing cannot be suppressed, see 2.5.4(3) Notes on suppressing printing.

Managing server or relay manager
  • During the server setup, select the Enable the event service and Unauthorized operation event in operation monitoring check boxes in the Event Service page.
    For details about the Event Service page, see 4.2.11 Event Service page in the Setup Guide.
  • Select the Notify suppression event immediately check box in the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results).
    For details about the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results), see 6.2.4 Setup for uploading the operation monitoring result in the manual Administrator's Guide Volume 1.
  • Select the Suppress printing check box in the Edit Software Operation Monitoring Policy dialog box (for configuring collection of print operation logs and suppression of print operations).
    For details about the Edit Software Operation Monitoring Policy dialog box (for configuring collection of print operation logs and suppression of print operations), see 6.2.9 Setup for collecting print logs and for suppressing print operations in the manual Administrator's Guide Volume 1.

(4) Notes on reporting invalid operations