Job Management Partner 1/Client Security Control Description, User's Guide and Operator's Guide

17.4.2 Error messages in the PC Security Level Details window

This subsection describes the error messages that may be displayed in the PC Security Level Details window.

Organization of this subsection

(1) Error messages in the PC Security Level Details window

(2) Error messages in the Security Updates Details window

(3) Error messages in the Anti-Virus Products Details window

(4) Error messages in the Prohibited Software Details window

(5) Error messages in the Mandatory Software Details window

(6) Error messages in the User Definition Details window

(7) Error messages in the PC Security Settings Details window

(8) Error messages in the Judgment and Action History window

(1) Error messages in the PC Security Level Details window

The following table lists the error messages that may be displayed in the PC Security Level Details window when you click an asset number anchor on the PC List window:

Table 17-12 Error messages that may be displayed in the PC Security Level Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.

(2) Error messages in the Security Updates Details window

The following table lists the error messages that may be displayed in the Security Updates Details window:

Table 17-13 Error messages that may be displayed in the Security Updates Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

3 An attempt to obtain security update information failed because Client Security Control - Manager has not started. Danger Start JP1/CSC - Manager and re-execute the operation.

4 An attempt to obtain security update information failed because a database access error occurred with Client Security Control - Manager. Danger Start the AIM database and re-execute the operation.

5 An attempt to obtain security update information failed because an error occurred with Client Security Control - Manager. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.
3	An attempt to obtain security update information failed because Client Security Control - Manager has not started.	Danger	Start JP1/CSC - Manager and re-execute the operation.
4	An attempt to obtain security update information failed because a database access error occurred with Client Security Control - Manager.	Danger	Start the AIM database and re-execute the operation.
5	An attempt to obtain security update information failed because an error occurred with Client Security Control - Manager.	Danger	Contact the system administrator.

(3) Error messages in the Anti-Virus Products Details window

The following table lists the error messages that may be displayed in the Anti-Virus Products Details window:

Table 17-14 Error messages that may be displayed in the Anti-Virus Products Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

3 An attempt to obtain anti-virus product information failed because Client Security Control - Manager has not started. Danger Start JP1/CSC - Manager and re-execute the operation.

4 An attempt to obtain anti-virus product information failed because a database access error occurred with Client Security Control - Manager. Danger Start the AIM database and re-execute the operation.

5 An attempt to obtain anti-virus product information failed because an error occurred with Client Security Control - Manager. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.
3	An attempt to obtain anti-virus product information failed because Client Security Control - Manager has not started.	Danger	Start JP1/CSC - Manager and re-execute the operation.
4	An attempt to obtain anti-virus product information failed because a database access error occurred with Client Security Control - Manager.	Danger	Start the AIM database and re-execute the operation.
5	An attempt to obtain anti-virus product information failed because an error occurred with Client Security Control - Manager.	Danger	Contact the system administrator.

(4) Error messages in the Prohibited Software Details window

The following table lists the error messages that may be displayed in the Prohibited Software Details window:

Table 17-15 Error messages that may be displayed in the Prohibited Software Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

3 An attempt to obtain prohibited software information failed because Client Security Control - Manager has not started. Danger Start JP1/CSC - Manager and re-execute the operation.

4 An attempt to obtain prohibited software information failed because a database access error occurred with Client Security Control - Manager. Danger Start the AIM database and re-execute the operation.

5 An attempt to obtain prohibited software information failed because an error occurred with Client Security Control - Manager. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.
3	An attempt to obtain prohibited software information failed because Client Security Control - Manager has not started.	Danger	Start JP1/CSC - Manager and re-execute the operation.
4	An attempt to obtain prohibited software information failed because a database access error occurred with Client Security Control - Manager.	Danger	Start the AIM database and re-execute the operation.
5	An attempt to obtain prohibited software information failed because an error occurred with Client Security Control - Manager.	Danger	Contact the system administrator.

(5) Error messages in the Mandatory Software Details window

The following table lists the error messages that may be displayed in the Mandatory Software Details window:

Table 17-16 Error messages that may be displayed in the Mandatory Software Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

3 An attempt to obtain mandatory software information failed because Client Security Control - Manager has not started. Danger Start JP1/CSC - Manager and re-execute the operation.

4 An attempt to obtain mandatory software information failed because a database access error occurred with Client Security Control - Manager. Danger Start the AIM database and re-execute the operation.

5 An attempt to obtain mandatory software information failed because an error occurred with Client Security Control - Manager. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.
3	An attempt to obtain mandatory software information failed because Client Security Control - Manager has not started.	Danger	Start JP1/CSC - Manager and re-execute the operation.
4	An attempt to obtain mandatory software information failed because a database access error occurred with Client Security Control - Manager.	Danger	Start the AIM database and re-execute the operation.
5	An attempt to obtain mandatory software information failed because an error occurred with Client Security Control - Manager.	Danger	Contact the system administrator.

(6) Error messages in the User Definition Details window

The following table lists the error messages that may be displayed in the User Definition Details window.

Table 17-17 Error messages that may be displayed in the User Definition Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

3 An attempt to obtain user definition information failed because Client Security Control - Manager has not started. Danger Start JP1/CSC - Manager and re-execute the operation.

4 An attempt to obtain user definition information failed because a database access error occurred with Client Security Control - Manager. Danger Start the AIM database and re-execute the operation.

5 An attempt to obtain user definition information failed because an error occurred with Client Security Control - Manager. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.
3	An attempt to obtain user definition information failed because Client Security Control - Manager has not started.	Danger	Start JP1/CSC - Manager and re-execute the operation.
4	An attempt to obtain user definition information failed because a database access error occurred with Client Security Control - Manager.	Danger	Start the AIM database and re-execute the operation.
5	An attempt to obtain user definition information failed because an error occurred with Client Security Control - Manager.	Danger	Contact the system administrator.

(7) Error messages in the PC Security Settings Details window

The following table lists the error messages that may be displayed in the PC Security Settings Details window:

Table 17-18 Error messages that may be displayed in the PC Security Settings Details window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset has been deleted. If the asset has not been deleted, contact the system administrator.

2 An attempt to obtain security information for the specified PC has failed. Danger Contact the system administrator.

3 An attempt to obtain PC security settings information failed because Client Security Control - Manager has not started. Danger Start JP1/CSC - Manager and re-execute the operation.

4 An attempt to obtain PC security settings information failed because a database access error occurred with Client Security Control - Manager. Danger Start the AIM database and re-execute the operation.

5 An attempt to obtain PC security settings information failed because an error occurred with Client Security Control - Manager. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset has been deleted. If the asset has not been deleted, contact the system administrator.
2	An attempt to obtain security information for the specified PC has failed.	Danger	Contact the system administrator.
3	An attempt to obtain PC security settings information failed because Client Security Control - Manager has not started.	Danger	Start JP1/CSC - Manager and re-execute the operation.
4	An attempt to obtain PC security settings information failed because a database access error occurred with Client Security Control - Manager.	Danger	Start the AIM database and re-execute the operation.
5	An attempt to obtain PC security settings information failed because an error occurred with Client Security Control - Manager.	Danger	Contact the system administrator.

(8) Error messages in the Judgment and Action History window

The following table lists the error messages that may be displayed in the Judgment and Action History window:

Table 17-19 Error messages that might be displayed in the Judgment and Action History window

No. Message Message level Action to be taken

1 An attempt to obtain asset information for the specified PC has failed. Warning Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.

2 An attempt to obtain the judgment and action history for the specified PC has failed. Danger Contact the system administrator.

No.	Message	Message level	Action to be taken
1	An attempt to obtain asset information for the specified PC has failed.	Warning	Check whether the specified asset is deleted. If the asset is not deleted, contact the system administrator.
2	An attempt to obtain the judgment and action history for the specified PC has failed.	Danger	Contact the system administrator.

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