Job Management Partner 1/Integrated Management - Manager Overview and System Design Guide

3.6 Event guide function

The event guide function displays guidance on handling JP1 events displayed in the Event Console window.

The system administrator carries out error investigation and resolution based on JP1 events, but it is difficult to learn all the tracking and troubleshooting procedures for the numerous JP1 events that might be issued from a linked JP1 product or user application.

The event guide function allows you to record your experience and success in resolving problems, and to reference and accumulate diagnostic case studies, troubleshooting examples, and so on.

The information displayed by the event guide function is known as event guide information. You can specify the contents and format (text or HTML) of this information. Event guide information appears in the Event Details window as part of the JP1 event details. The following figure shows a display example.

Figure 3-33 Example of event guide information displayed in the Event Details window

By default, the Guide area does not appear in the Event Details window.

The event guide information file is referenced when you log in to JP1/IM - View. If one or more applicable conditions are found, the Guide area is displayed. The file and its settings are described next.

Organization of this section

3.6.1 Settings for event guide information

3.6.2 Conditions for displaying event guide information

3.6.3 Contents displayed as event guide information

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