Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications Description, User's Guide and Reference

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12.4.2 In UNIX

Organization of this subsection
(1) Log information about the OS
(2) Information about Performance Management
(3) Operation information
(4) Error information
(5) Other information

(1) Log information about the OS

The following OS-related information must be collected:

Type of information Overview Default file name Collected by the jpcras command?
System log syslog
  • In HP-UX
    /var/adm/syslog/syslog.log
  • In Solaris
    /var/adm/messages
  • In AIX
    N/A
 Y#1
Process information List of processes N/A Y
System file hosts file /etc/hosts Y
/etc/inet/ipnodes#2 Y#3
services file /etc/services Y
OS information Patch information N/A Y
Kernel information N/A Y
Version information N/A Y
Network status N/A Y
Environment variable N/A Y
Host name N/A Y
Dump information core file#4 N/A Y

Legend:
Y: Can be collected.
N/A: Not applicable.

#1
The information cannot be collected if the system is set to output the information to a location other than the default path and file. In such a case, collect the information manually.

#2
The /etc/inet/ipnodes file exists only in Solaris. Collect this file together with the /etc/hosts file.

#3
The information can be collected only by the jpcras command for PFM - Manager 09-00 or later or PFM - Base 09-00 or later.

#4
In HP-UX 11i V3 (IPF), the coreadm command enables you to rename a core file. However, if the new file name does not begin with core, it cannot be collected by the jpcras command. In such a case, you must collect the file manually.

(2) Information about Performance Management

You need to collect information about Performance Management, as listed below. In the case of a network error, you also need to collect applicable files from the connection-destination machine.

Type of information Overview Default file name Collected by the jpcras command?
Common message log Message log output from Performance Management (sequential file method) /opt/jp1pc/log/jpclog{01|02}#1 Y
Message log output from Performance Management (wraparound file method) /opt/jp1pc/log/jpclogw{01|02}#1 Y
Common message log (for logical host operation) Message log output from Performance Management for logical host operation (sequential file method) environment-directory#2/jp1pc/log/jpclog{01|02}#1 Y
Message log output from Performance Management for logical host operation (wraparound file method) environment-directory#2/jp1pc/log/jpclogw{01|02}#1 Y
Configuration information Each configuration information file N/A Y
Output results of the jpctool service list (jpcctrl list) command N/A Y
Version information Product version N/A Y
Historical information N/A Y
Database information Agent Store service
  • For Store version 1.0
    /opt/jp1pc/agtm/store/instance-name/*.DB
    /opt/jp1pc/agtm/store/instance-name/*.IDX
  • For Store version 2.0
    /opt/jp1pc/agtm/store/instance-name/STPD/
    /opt/jp1pc/agtm/store/instance-name/STPI/
    The following files under the above directories:
    *.DB
    *.IDX
 Y
Database information (for logical host operation) Agent Store service for logical host operation
  • For Store version 1.0
    environment-directory#2/jp1pc/agtm/store/instance-name/*.DB
    environment-directory#2/jp1pc/agtm/store/instance-name/*.IDX
  • For Store version 2.0
    environment-directory#2/jp1pc/agtm/store/instance-name/STPD/
    environment-directory#2/jp1pc/agtm/store/instance-name/STPI/
    The following files under the above directories:
    *.DB
    *.IDX
 Y
Trace log Trace information for each Performance Management program service N/A#3 Y
Install log#4 Standard log of Hitachi Program Product Installer /etc/.hitachi/.hitachi.log
/etc/.hitachi/.hitachi.log{01|02|03|04|05}
/etc/.hitachi/.install.log
/etc/.hitachi/.install.log{01|02|03|04|05}		 N
Command information Environment parameters file /opt/jp1pc/agtm/agent/instance-name/jr3alget.ini
/opt/jp1pc/agtm/agent/instance-name/jr3slget.ini		 Y
Trace information N/A Y
Timestamp file N/A Y
Extraction results file /opt/jp1pc/agtm/agent/instance-name/log/ALERT
/opt/jp1pc/agtm/agent/instance-name/log/SYSLOG		 Y#5
Command information (for logical host operation) Environment parameters file environment-directory#2/jp1pc/agtm/agent/instance-name/jr3alget.ini
environment-directory#2/jp1pc/agtm/agent/instance-name/jr3slget.ini		 Y
Trace information -- Y
Timestamp file -- Y
Extraction results file environment-directory#2/jp1pc/agtm/agent/instance-name/log/ALERT
environment-directory#2/jp1pc/agtm/agent/instance-name/log/SYSLOG		 Y#5

Legend:
Y: Can be collected.
N: Cannot be collected.
N/A: Not applicable.

#1
For details about how to output log information to log files, see the chapter that describes detection of Performance Management failures in the Job Management Partner 1/Performance Management User's Guide.

#2
The environment directory is on the shared disk that was specified when the logical host was created.

#3
For details about the trace log storage directory, see 12.3.2 Log files and directories.

#4
Collect this log information if installation fails.

#5
If the default storage location is changed, the jpcras command cannot collect the information. Collect the information manually.
For the storage location of the extraction results file, see the EXTRACTFILE section in 5.3.2 Settings and the EXTRACTFILE section in 6.3.2 Settings.

(3) Operation information

You should collect the following information about the operation being performed when the error occurred:

(4) Error information

You should obtain the following error information:

(5) Other information

You should also collect the following information:

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