Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications Description, User's Guide and Reference

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3.5.2 Restoration

To restore the settings for PFM - Agent for Enterprise Applications, make sure that the prerequisites listed below are satisfied and then copy the backup files to their original locations. The settings files on the host will be overwritten by the contents of the backup settings files.

Prerequisites
  • PFM - Agent for Enterprise Applications has already been installed.
  • All services of PFM - Agent for Enterprise Applications have stopped.

Notes
  • To restore the settings for PFM - Agent for Enterprise Applications, the product version numbers must match between the environment from which the backup was acquired and the environment in which the backup is restored. For details about the product version numbers, see the applicable Release Notes. The following examples show when the settings for PFM - Agent for Enterprise Applications can and cannot be restored.
    Example of when PFM - Agent for Enterprise Applications settings can be restored:
    [Figure] The settings backed up by PFM - Agent for Enterprise Applications 09-00 are restored to PFM - Agent for Enterprise Applications 09-00.
    Examples of when PFM - Agent for Enterprise Applications settings cannot be restored:
    [Figure] The settings backed up by PFM - Agent for Enterprise Applications 08-00 are restored to PFM - Agent for Enterprise Applications 09-00.
    [Figure] The settings backed up by PFM - Agent for Enterprise Applications 09-00 are restored to PFM - Agent for Enterprise Applications 09-00-04.
  • Because the SAP system's system log and the previous CCMS alert extraction times are managed by PFM - Agent for Enterprise Applications, we recommend that you clear the following information:
    /opt/jp1pc/agtm/agent/instance-name/log/jr3slget.lasttime or /opt/jp1pc/agtm/agent/instance-name/log/jr3alget.lasttime
    If you are using a logical host, specify the following directory as the installation directory:
    environment-directory/jp1pc
    If you use command execution, include the following file, which is located in the directory specified in the WORKDIR label in the COMMAND section in the environment parameters file:
    jr3slget.lasttime or jr3alget.lasttime

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