Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications Description, User's Guide and Reference

2.2.1 Before uninstallation and unsetup

This section provides notes about uninstalling PFM - Agent for Enterprise Applications and canceling its setup.

Organization of this subsection

(1) OS user permission required for uninstallation

(2) Network

(3) Programs

(4) Services

(5) Other

(1) OS user permission required for uninstallation

When you uninstall PFM - Agent, make sure that you use an account that has the Administrators permission.

(2) Network

Uninstalling a Performance Management program does not delete port numbers defined in the services file.

(3) Programs

If you uninstall PFM - Agent for Enterprise Applications while Performance Management programs and services or other programs that reference Performance Management files (such as Windows Event Viewer) are running, some files and folders might remain in the system. In such a case, manually delete all files and folders under the installation folder.

If you attempt to uninstall PFM - Agent for Enterprise Applications while Performance Management programs and services or other programs that reference Performance Management files (such as Windows Event Viewer) are running, a message prompting system restart might be displayed. If this occurs, restart the system to complete the uninstallation procedure.

If PFM - Base and PFM - Agent are both installed on the host, PFM - Base cannot be uninstalled unless you first uninstall PFM - Agent; uninstall PFM - Agent, and then uninstall PFM - Base. Similarly, if PFM - Manager and PFM - Agent are both installed on the same host, PFM - Manager cannot be uninstalled unless you first uninstall PFM - Agent; uninstall PFM - Agent, and then uninstall PFM - Manager.

(4) Services

Uninstalling PFM - Agent might not delete the service information that is displayed by the jpctool service list (jpcctrl list) command. For details about how to delete the service information, see the section on deleting services in the chapter that describes installation and setup in the Job Management Partner 1/Performance Management Planning and Configuration Guide.

(5) Other

If you uninstall a Performance Management program from a host on which PFM - Web Console has been installed, close all windows on the browser before starting the uninstallation procedure.

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