Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications Description, User's Guide and Reference

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Preface

This manual describes the functionality and records of Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications. Note that in this manual, Job Management Partner 1 is hereafter abbreviated to JP1.

Intended readers

This manual is intended for the following readers:

It is assumed that the reader is familiar with SAP R/3.

For details about how to design and run systems that use JP1/Performance Management, also see the following manuals:

Organization of this manual

This manual is organized into the following parts. The manual applies to all operating systems (OSs). Any information unique to a particular OS is so indicated.

PART 1: Overview
This part provides an overview of JP1/Performance Management - Agent Option for Enterprise Applications.

PART 2: Setup and Operation
This part explains how to install and set up JP1/Performance Management - Agent Option for Enterprise Applications. It also explains operations in a cluster system, extraction of system log and CCMS alert information, and collection of monitor information.

PART 3: Reference
This part describes the monitoring template, records, commands, and messages of JP1/Performance Management - Agent Option for Enterprise Applications.

PART 4: Troubleshooting
This part describes the actions to be taken for errors that might occur during operation of JP1/Performance Management - Agent Option for Enterprise Applications.

Related publications

This manual is part of a related set of manuals. The manuals in the set are listed below (with the manual numbers):

Manuals associated with JP1/Performance Management:

Manuals associated with JP1:

Conventions: Abbreviations

This manual uses the following abbreviations for product names:

Abbreviation Full name or meaning
AIX AIX 5L V5.3
AIX V6.1
HP-UX HP-UX 11i V2 (IPF)
HP-UX 11i V3 (IPF)
Internet Explorer Microsoft Internet Explorer
Windows(R) Internet Explorer(R)
IPF Itanium(R) Processor Family
JP1/IM JP1/IM - Manager Job Management Partner 1/Integrated Management - Manager
JP1/IM - View Job Management Partner 1/Integrated Management - View
JP1/Software Distribution Job Management Partner 1/Software Distribution Client
Job Management Partner 1/Software Distribution Manager
Job Management Partner 1/Software Distribution SubManager
Linux Linux (IPF) Linux 5 Advanced Platform (IPF) Red Hat Enterprise Linux(R) 5 Advanced Platform (IPF)
Linux 5 (IPF) Red Hat Enterprise Linux(R) 5 (IPF)
Linux AS 4 (IPF) Red Hat Enterprise Linux(R) AS 4 (IPF)
Linux (x64) Linux 5 Advanced Platform (AMD/Intel 64) Red Hat Enterprise Linux(R) 5 Advanced Platform (AMD/Intel 64)
Linux 5 (AMD/Intel 64) Red Hat Enterprise Linux(R) 5 (AMD/Intel 64)
Linux (x86) Linux 5 Advanced Platform (x86) Red Hat Enterprise Linux(R) 5 Advanced Platform (x86)
Linux 5 (x86) Red Hat Enterprise Linux(R) 5 (x86)
MSCS Microsoft(R) Cluster Server
Microsoft(R) Cluster Service
Windows Server(R) Failover Cluster
NNM HP NNM HP Network Node Manager Software version 6 or earlier
HP Network Node Manager Starter Edition Software version 7.5 or earlier
Performance Management Job Management Partner 1/Performance Management
PFM - Agent PFM - Agent for Enterprise Applications Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications
PFM - Agent for Job Management Job Management Partner 1/Performance Management - Agent Option for Job Management
PFM - Agent for Microsoft SQL Server Job Management Partner 1/Performance Management - Agent Option for Microsoft(R) SQL Server
PFM - Agent for Oracle Job Management Partner 1/Performance Management - Agent Option for Oracle
PFM - Agent for Platform PFM - Agent for Platform (UNIX) Job Management Partner 1/Performance Management - Agent Option for Platform (for UNIX systems)
PFM - Agent for Platform (Windows) Job Management Partner 1/Performance Management - Agent Option for Platform (for Windows systems)
PFM - Agent for Service Response Job Management Partner 1/Performance Management - Agent Option for Service Response
PFM - Agent for Virtual Machine Job Management Partner 1/Performance Management - Agent Option for Virtual Machine
PFM - Base Job Management Partner 1/Performance Management - Base
PFM - Manager Job Management Partner 1/Performance Management - Manager
PFM - RM PFM - RM for Microsoft SQL Server Job Management Partner 1/Performance Management - Remote Monitor for Microsoft(R) SQL Server
PFM - RM for Oracle Job Management Partner 1/Performance Management - Remote Monitor for Oracle
PFM - RM for Platform Job Management Partner 1/Performance Management - Remote Monitor for Platform
PFM - Web Console Job Management Partner 1/Performance Management - Web Console
SAP BW SAP Business Information Warehouse
SAP NetWeaver SAP NetWeaver(R)
SAP R/3 SAP R/3(R)
SAP R/3 Enterprise
Solaris Solaris 9 Solaris 9 (SPARC)
Solaris 10 Solaris 10 (SPARC)
Win32 Win32(R)
Windows Server 2003 Windows Server 2003 (x64) or 2003 (x64) Microsoft(R) Windows Server(R) 2003, Enterprise x64 Edition
Microsoft(R) Windows Server(R) 2003, Standard x64 Edition
Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition
Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition
Windows Server 2003 (x86) or 2003 (x86) Microsoft(R) Windows Server(R) 2003, Enterprise Edition
Microsoft(R) Windows Server(R) 2003, Standard Edition
Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition
Microsoft(R) Windows Server(R) 2003 R2, Standard Edition
Windows Server 2008 Windows Server 2008 Enterprise Microsoft(R) Windows Server(R) 2008 Enterprise
Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
Windows Server 2008 Standard Microsoft(R) Windows Server(R) 2008 Standard
Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)

This manual also uses the following abbreviations:

Abbreviation Full name or meaning
CCMS Computer Center Management System
IPF Itanium(R) Processor Family
MTE Monitoring Tree Element
ODBC Open Database Connectivity
RFC Remote Function Call

Conventions: Diagrams

This manual uses the following conventions in diagrams:

[Figure]

Conventions: Fonts and symbols

Font and symbol conventions are classified as:

These conventions are described below.

General font conventions

The following table lists the general font conventions:

Font Convention
Bold Bold type indicates text on a window, other than the window title. Such text includes menus, menu options, buttons, radio box options, or explanatory labels. For example, bold is used in sentences such as the following:
  • From the File menu, choose Open.
  • Click the Cancel button.
  • In the Enter name entry box, type your name.
Italics Italics are used to indicate a placeholder for some actual text provided by the user or system. Italics are also used for emphasis. For example:
  • Write the command as follows:
    copy source-file target-file
  • Do not delete the configuration file.
Code font A code font indicates text that the user enters without change, or text (such as messages) output by the system. For example:
  • At the prompt, enter dir.
  • Use the send command to send mail.
  • The following message is displayed:
    The password is incorrect.

Examples of coding and messages appear as follows (although there may be some exceptions, such as when coding is included in a diagram):

MakeDatabase
...
StoreDatabase temp DB32

In examples of coding, an ellipsis (...) indicates that one or more lines of coding are not shown for purposes of brevity.

Conventions in syntax explanations

Syntax definitions appear as follows:

StoreDatabase [temp|perm] (database-name ...)

The following table lists the conventions used in syntax explanations:

Example font or symbol Convention
StoreDatabase Code-font characters must be entered exactly as shown.
database-name This font style marks a placeholder that indicates where appropriate characters are to be entered in an actual command.
SD Bold code-font characters indicate the abbreviation for a command.
perm Underlined characters indicate the default value.
[ ] Square brackets enclose an item or set of items whose specification is optional.
{ } One of the items enclosed in curly brackets and separated by a vertical bar must be specified.
| Only one of the options separated by a vertical bar can be specified at the same time.
... An ellipsis (...) indicates that the item or items enclosed in ( ) or [ ] immediately preceding the ellipsis may be specified as many times as necessary.
() Parentheses indicate the range of items to which the vertical bar (|) or ellipsis (...) is applicable.

Conventions: Format of product names, service IDs, and service keys in this manual

In Performance Management 09-00 or later, the service ID and service key can be displayed in the product name when the product name display functionality is enabled.

Identifier Product name display functionality
Disabled Enabled
Service ID MS1instance name[host name] instance-name[host-name]<SAP System>(Store)
MA1instance name[host name] instance-name[host-name]<SAP System>(Store)
Service key agtm EAP

This manual uses the format that is used when the product name display functionality is enabled.

Note that the product name display functionality can be enabled when both of the following conditions exist:

Conventions: Formats of commands in this manual

New-format commands have been added in Performance Management 09-00 and later versions. Because these commands are compatible with the commands of Performance Management 08-11 and earlier versions, commands in this manual are indicated as follows:

new-format-command (command-for-08-11-or-earlier)
Example:
jpcconf agent setup (jpcagtsetup)
In this example, jpcconf agent setup is the new-format command and jpcagtsetup is the command for 08-11 or earlier.

New-format commands are available when the version of the prerequisite program (PFM - Manager or PFM - Base) on the same device as PFM-Agent is 09-00 or later. Note that the commands for 08-11 or earlier are also available when the version of the prerequisite program is 09-00 or later.

Conventions: KB, MB, GB, and TB

This manual uses the following conventions:

Conventions for mathematical expressions

This manual uses the following symbols in mathematical expressions:

Symbol Meaning
x Multiplication sign
/ Division sign

Conventions: Meaning of "folder" and "directory"

In general, if a Windows folder name is the same as its counterpart UNIX directory name, it is referred to in this manual by its UNIX directory name.

Conventions: Performance Management installation folders

In this manual, the installation folders for the Windows version of Performance Management are referred to as installation folders.

The default installation folders for the Windows version of Performance Management are as follows:

Default installation folder for Performance Management programs other than PFM - Web Console

- For Windows OSs other than Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008:
system-drive\Program Files\Hitachi\jp1pc\

- For Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008
system-drive\Program Files(x86)\Hitachi\jp1pc\

Default installation folder for PFM - Web Console

- For Windows OSs other than Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008:
system-drive\Program Files\Hitachi\jp1pcWebCon\

- For Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008
system-drive\Program Files(x86)\Hitachi\jp1pcWebCon\

The default installation directories for the UNIX version of Performance Management are as follows:

Default installation directory for Performance Management programs other than PFM - Web Console
/opt/jp1pc/

Default installation directory for PFM - Web Console
/opt/jp1pcwebcon/

Conventions: Version numbers

The version numbers of Hitachi program products are usually written as two sets of two digits each, separated by a hyphen. For example:

The version number might be shown on the spine of a manual as Ver. 2.00, but the same version number would be written in the program as 02-00.

NNM products supported by Performance Management

Performance Management supports linkage with the following products:

In this manual, these products are referred to as NNM, and the functionality that provides linkage with these products is referred to as NNM linkage.

Note that Performance Management does not support linkage with the following product:

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