Job Management Partner 1/Performance Management - Agent Option for Virtual Machine Description, User's Guide and Reference

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6.4 Messages

This section explains the messages that are output by PFM - Agent for Virtual Machine and the action to be taken by the user. The list of PFM - Agent for Virtual Machine messages follows.

KAVL16000-I

Agent Collector has stopped. (host=<host-name>, service=<service-ID>)

The Agent Collector service terminated normally.

S:
Terminates processing of the Agent Collector service.

KAVL16001-E

Agent Collector failed to start.

The Agent Collector service failed to start.

S:
Terminates processing of the Agent Collector service.

O:
Check the previous message that was output to the common message log, and take the action indicated in that message.

KAVL16002-I

Agent Collector started. (host=<host-name>, service=<service-ID>)

Startup of the Agent Collector service is complete.

S:
Starts the performance data collection process of the Agent Collector service.

KAVL16003-E

Agent Collector stopped abnormally.

The Agent Collector service terminated abnormally.

S:
Terminates processing of the Agent Collector service.

O:
Check the previous message that was output to the common message log, and take the action indicated in that message.

KAVL16004-E

An attempt to read the service startup information file has failed.

During startup processing of the Agent Collector service, the service startup initialization file could not be loaded.

S:
Terminates processing of the Agent Collector service.

O:
If this message is output repeatedly, delete the instance environment and then re-create the instance. If the cause cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16005-E

Agent Collector will now stop because an error occurred.

The Agent Collector service is about to stop because an error has occurred.

S:
Terminates processing of the Agent Collector service.

O:
Check the previous message that was output to the common message log, and take the action indicated in that message. If the cause cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16006-E

Memory allocation failed.

Memory allocation failed.

S:
Terminates processing of the Agent Collector service.

O:
Increase the amount of free memory.

KAVL16007-W

Memory allocation failed. (RecordType=<record-type>)

Memory allocation failed. If UNKNOWN is output in record-type, this means that memory allocation failed for multiple record IDs.

S:
Continues processing of the Agent Collector service.

O:
Increase the amount of free memory.

KAVL16008-W

An attempt to collect the record failed. (RecordType=<record-type>)

The record indicated by record-type could not be collected.

S:
Continues processing of the Agent Collector service.

O:
If this message has been output repeatedly, check to make sure that there are no errors in the monitored system environment settings. If the cause cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16009-W

An invalid value or a value outside the range was specified for the property of the Agent Collector service. (property=<property-name>, value=<range-value>)

An invalid value or a value outside the range was specified for a property of the Agent Collector service.

S:
Invalidates the specified value and continues processing of the Agent Collector service. The item value remains unchanged.

O:
Check whether the value that is specified is acceptable. If not, specify an appropriate value.

KAVL16010-E

An error occurred in the function. (function=<function-name>, en=<error-code>, arg1=<argument-1>, arg2=<argument-2>, arg3=<argument-3>)

An error occurred during execution of the function indicated by function-name.

S:
Terminates processing of the Agent Collector service.

O:
Collect maintenance data, and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16011-W

The collector process failed to start.

A collection process failed to start.

S:
Continues processing of the Agent Collector service.

O:
Collect maintenance data, and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16012-W

The collector process stopped abnormally. (rc=<return-code>)

A collection process terminated abnormally.

S:
Continues processing of the Agent Collector service.

O:
If this message has been output repeatedly, check to make sure there are no errors in the system environment settings of the monitoring target. If the cause cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16013-W

A performance data file is invalid.

The content of a performance data storage file is invalid.

S:
Continues processing of the Agent Collector service.

O:
Collect maintenance data, and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16014-W

A collector process was forcefully terminated because performance data collection did not end in the specified period of time.

A collection process was forcibly terminated because performance data collection did not end within the specified period of time.

S:
Continues processing of the Agent Collector service.

O:
Check the following items:
  • Is the host of the virtual environment active?
  • Are the following items that were specified during setup of the instance environment correct?
    [Figure] VM_Type
    [Figure] VM_Host
    [Figure] Security
    [Figure] Port
    [Figure] UserID
    [Figure] Password
    [Figure] Domain
  • Can the host name (VM_Host) that was specified during setup of the instance environment be resolved?
  • If VM_Type is VMware and SSL is being used for communication with the virtual environment (1 is set in Security), has a certificate been embedded?
    For details about how to embed a certificate, see 2.1.4(3) Embedding a certificate.
  • If VM_Type is Hyper-V, has the WMI connection been set up correctly?
    For details about how to set up the WMI connection, see 2.5.2 For Hyper-V.
  • Has the connection with PFM - Agent for Virtual Machine been set up correctly in the virtual environment?
  • Has the load become high temporarily on the PFM - Agent host and in the virtual environment?
If the cause cannot be determined, collect maintenance data and contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16015-I

The records were successfully saved onto the Store database. (RecordType=<record-type>, count=<record-count>)

The process of saving the record(s) indicated by record-type in the Store database is complete.

S:
Continues processing of the Agent Collector service.

KAVL16016-W

The initialization of interprocess communication failed.

Initialization of communications between the Agent Collector service and a collection process failed.

S:
Continues processing of the Agent Collector service.

O:
Opening of or writing to a work file may have failed. Check to make sure that there is no disk space shortage.
If disk space is not a problem, collect maintenance data and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16017-W

An error occurred during collection of the record.

An error occurred during collection of the record.

S:
Continues processing of the Agent Collector service.

O:
Collect maintenance data, and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16018-W

Account authentication failed.

Account authentication failed.

S:
Continues processing of the Agent Collector service.

O:
Check whether the following items that were specified during setup of the instance environment are correct:
  • HostUserID
  • HostPassword
  • HostDomain

KAVL16201-W

The system could not connect to the monitored virtual environment. (datetime=<date-time>, message=<message>)

The system could not connect to the monitored virtual environment.

S:
Continues processing of the Agent Collector service.

O:
Check the following items:
  • Is the host of the virtual environment active?
  • Are the following items that were specified during setup of the instance environment correct?
    [Figure] VM_Type
    [Figure] VM_Host
    [Figure] Security
    [Figure] Port
    [Figure] Domain
  • Can the host name (VM_Host) that was specified during setup of the instance environment be resolved?
  • If VM_Type is Hyper-V, has the WMI connection been set up correctly?
    For details about how to set up the WMI connection, see 2.5.2 For Hyper-V.
  • Has the connection with PFM - Agent for Virtual Machine been set up correctly in the virtual environment?
  • If PFM - Agent for Virtual Machine and the virtual environment are located across a firewall, is the open port of the firewall properly set?
    For details about firewall settings, see D.2 Firewall passage direction.

KAVL16202-W

An attempt to authenticate the monitored virtual environment has failed. (datetime=<date-time>, message=<message>)

The monitored virtual environment could not be authenticated.

S:
Continues processing of the Agent Collector service.

O:
Make sure that the host of the virtual environment is active. Furthermore, make sure that the following items, which were specified during setup of the instance environment, are correct:
  • UserID
  • Password

KAVL16203-W

Initialization of the collector process log file failed. (datetime=<date-time>, message=<message>)

Initialization of a collection process log failed.

S:
Continues processing of the Agent Collector service.

O:
Opening of or writing to a work file may have failed. Check to make sure there is no disk space shortage.
If disk space is not a problem, collect maintenance data and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16204-W

Initialization of collector process failed. (datetime=<date-time>, message=<message>)

Initialization of a collection process failed.

S:
Continues processing of the Agent Collector service.

O:
Collect maintenance data, and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16205-W

A certificate is not installed. (datetime=<date-time>, message=<message>)

No certificate is installed.

S:
Continues processing of the Agent Collector service.

O:
Install a certificate. For details about embedding a certificate, see 2.1.4(3) Embedding a certificate.
If the problem is not resolved even after a certificate is installed, check the following items in the installed certificate:
  • Effective period
  • Issuing destination (Does the certificate have the same host name as that of the host on which VMware operates?)
  • Validity of the certificate (has verification been completed successfully?)
If there is a problem with the certificate, re-create a certificate and then re-install it. For details about how to create a certificate, see the VMware documentation.

KAVL16300-W

It failed to occur JP1 system event or Agent event.

A JP1 system event or agent event could not be issued.

S:
Continues processing of the Agent Collector service.

O:
Collect maintenance data and then contact the system administrator. For details about how to collect maintenance data, see the chapter that explains troubleshooting in the Job Management Partner 1/Performance Management User's Guide.

KAVL16301-W

It failed to issue JP1 system event or Agent event, because Memory is insufficient.

A JP1 system event or agent event could not be issued because of a memory shortage.

S:
Continues processing of the Agent Collector service.

O:
Increase the amount of free memory.

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