Job Management Partner 1/Performance Management - Agent Option for Virtual Machine Description, User's Guide and Reference

2.2.1 Before uninstallation and unsetup

Note the following points before you perform uninstallation and unsetup of PFM - Agent for Virtual Machine.

Organization of this subsection

(1) Note about the OS user permissions required for uninstallation

(2) Note about the network

(3) Notes about programs

(4) Note about services

(5) Other notes

(1) Note about the OS user permissions required for uninstallation

To uninstall PFM - Agent for Virtual Machine, you must perform the procedure as a user with Administrator permissions.

(2) Note about the network

Even when you uninstall Performance Management programs, the port numbers defined in the services file are not deleted.

(3) Notes about programs

If you uninstall a Performance Management program while another program (e.g., Windows Event Viewer) that references a Performance Management program, service, or file is running, files or folders might remain. In this case, manually delete all the files and folders under the installation folder.

If you uninstall a Performance Management program while another program (e.g., Windows Event Viewer) that references a Performance Management program, service, or file is running, a message asking the user to restart the system may be displayed. In this case, restart the system as instructed by the message, and then complete the uninstallation process.

If both PFM - Base and PFM - Agent have been installed on a host, you must first uninstall PFM - Agent before you can uninstall PFM - Base. In this case, uninstall PFM - Agent first, followed by PFM - Base. Likewise, if both PFM - Manager and PFM - Agent have been installed on a host, you must first uninstall PFM - Agent before you can uninstall PFM - Manager. In this case, uninstall PFM - Agent first, followed by PFM - Manager.

(4) Note about services

Uninstalling PFM - Agent alone does not delete the service information that can be displayed using the jpctool service list command. In this case, use the jpctool service delete command to delete the service information. For details, see the section about deleting services in the chapter that explains installation and setup in the Job Management Partner 1/Performance Management Planning and Configuration Guide.

(5) Other notes

To uninstall Performance Management programs from a host on which PFM - Web Console has been installed, close all browser windows before you perform uninstallation.

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