Job Management Partner 1/Performance Management - Agent Option for Virtual Machine Description, User's Guide and Reference

Preface

This manual describes the functions of Job Management Partner 1/Performance Management - Agent Option for Virtual Machine and the records it collects.

In this manual, Job Management Partner 1 is abbreviated to JP1.

Intended readers

This manual is intended for the following readers:

• Users who wish to learn about the functions of JP1/Performance Management - Agent Option for Virtual Machine and the records it collects
• Users who plan to configure and operate a system that uses JP1/Performance Management, and who plan to collect performance data in a virtual environment

This manual assumes that the user is thoroughly familiar with virtual environments.

For details about how to configure and operate a system that uses JP1/Performance Management, refer also to the following manuals:

• Job Management Partner 1/Performance Management Planning and Configuration Guide (3020-3-R31(E))
• Job Management Partner 1/Performance Management User's Guide (3020-3-R32(E))
• Job Management Partner 1/Performance Management Reference (3020-3-R33(E))

Organization of this manual

This manual is organized into the following parts:

PART 1: Overview

Part 1 provides an overview of JP1/Performance Management - Agent Option for Virtual Machine.

PART 2: Setup and Operation

Part 2 explains how to install and set up JP1/Performance Management - Agent Option for Virtual Machine, and how to operate it in a cluster system.

PART 3: Reference

Part 3 explains the monitoring templates, records, and messages of JP1/Performance Management - Agent Option for Virtual Machine.

PART 4: Troubleshooting

Part 4 explains the actions to take when problems occur in JP1/Performance Management - Agent Option for Virtual Machine.

Related publications

This manual is part of a related set of manuals. The manuals in the set are listed below (with the manual numbers):

Manuals related to JP1/Performance Management

• Job Management Partner 1/Performance Management Planning and Configuration Guide (3020-3-R31(E))
• Job Management Partner 1/Performance Management User's Guide (3020-3-R32(E))
• Job Management Partner 1/Performance Management Reference (3020-3-R33(E))

Manuals related to JP1

• Job Management Partner 1/Software Distribution Administrator's Guide Volume 1 (3020-3-S81(E)), for Windows systems

Conventions: Abbreviations

This manual uses the following abbreviations for Hitachi program products and other products:

Abbreviation			Full name or meaning
AIX			AIX 5L V5.3
			AIX V6.1
HP-UX			HP-UX 11i V2 (IPF)
			HP-UX 11i V3 (IPF)
Hyper-V	Hyper-V 1.0		Microsoft(R) Hyper-V(TM) 1.0
	Hyper-V 2.0		Microsoft(R) Hyper-V(TM) 2.0
Internet Explorer	Internet Explorer 5		Microsoft(R) Internet Explorer(R)
	Internet Explorer 6
	Internet Explorer 7		Windows(R) Internet Explorer(R)
IPF			Itanium(R) Processor Family
JP1/IM	JP1/IM - Manager		Job Management Partner 1/Integrated Management - Manager
	JP1/IM - View		Job Management Partner 1/Integrated Management - View
JP1/Software Distribution			Job Management Partner 1/Software Distribution Client
			Job Management Partner 1/Software Distribution Manager
			Job Management Partner 1/Software Distribution SubManager
Linux	Linux (IPF)	Linux 5 Advanced Platform (IPF)	Red Hat Enterprise Linux(R) 5 Advanced Platform (IPF)
		Linux 5 (IPF)	Red Hat Enterprise Linux(R) 5 (IPF)
		Linux AS 4 (IPF)	Red Hat Enterprise Linux(R) AS 4 (IPF)
	Linux (x64)	Linux 5 Advanced Platform (AMD/Intel 64)	Red Hat Enterprise Linux(R) 5 Advanced Platform (AMD/Intel 64)
		Linux 5 (AMD/Intel 64)	Red Hat Enterprise Linux(R) 5 (AMD/Intel 64)
	Linux (x86)	Linux 5 Advanced Platform (x86)	Red Hat Enterprise Linux(R) 5 Advanced Platform (x86)
		Linux 5 (x86)	Red Hat Enterprise Linux(R) 5 (x86)
MSCS			Microsoft(R) Cluster Server
			Microsoft(R) Cluster Service
NNM	HP NNM		HP Network Node Manager Software version 6 or earlier
			HP Network Node Manager Starter Edition Software version 7.5 or earlier
Performance Management			Job Management Partner 1/Performance Management
PFM - Agent	PFM - Agent for Enterprise Applications		Job Management Partner 1/Performance Management - Agent Option for Enterprise Applications
	PFM - Agent for Job Management		Job Management Partner 1/Performance Management - Agent Option for Job Management
	PFM - Agent for Microsoft SQL Server		Job Management Partner 1/Performance Management - Agent Option for Microsoft(R) SQL Server
	PFM - Agent for Oracle		Job Management Partner 1/Performance Management - Agent Option for Oracle
	PFM - Agent for Platform	PFM - Agent for Platform (UNIX)	Job Management Partner 1/Performance Management - Agent Option for Platform (for UNIX systems)
		PFM - Agent for Platform (Windows)	Job Management Partner 1/Performance Management - Agent Option for Platform (for Windows systems)
	PFM - Agent for Service Response		Job Management Partner 1/Performance Management - Agent Option for Service Response
	PFM - Agent for Virtual Machine		Job Management Partner 1/Performance Management - Agent Option for Virtual Machine
PFM - Base			Job Management Partner 1/Performance Management - Base
PFM - Manager			Job Management Partner 1/Performance Management - Manager
PFM - RM	PFM - RM for Microsoft SQL Server		Job Management Partner 1/Performance Management - Remote Monitor for Microsoft(R) SQL Server
	PFM - RM for Oracle		Job Management Partner 1/Performance Management - Remote Monitor for Oracle
	PFM - RM for Platform		Job Management Partner 1/Performance Management - Remote Monitor for Platform
PFM - Web Console			Job Management Partner 1/Performance Management - Web Console
Solaris	Solaris 9		Solaris 9 (SPARC)
	Solaris 10		Solaris 10 (SPARC)
			Solaris 10 (x64)
			Solaris 10 (x86)
VMware			VMware(R) ESX V3.0
			VMware(R) ESX V3.5
			VMware(R) ESXi V3.5 Embedded
			VMware(R) ESXi V3.5 Installable
			VMware(R) ESX V4.0
			VMware(R) ESXi V4.0 Embedded
			VMware(R) ESXi V4.0 Installable
			VMware(R) ESX V4.1
			VMware(R) ESXi V4.1 Embedded
			VMware(R) ESXi V4.1 Installable
Windows Server 2003	Windows Server 2003 (x64)		Microsoft(R) Windows Server(R) 2003, Enterprise x64 Edition
			Microsoft(R) Windows Server(R) 2003, Standard x64 Edition
	Windows Server 2003 (x86)		Microsoft(R) Windows Server(R) 2003, Enterprise Edition
			Microsoft(R) Windows Server(R) 2003, Standard Edition
	Windows Server 2003 R2 (x64)		Microsoft(R) Windows Server(R) 2003 R2, Enterprise x64 Edition
			Microsoft(R) Windows Server(R) 2003 R2, Standard x64 Edition
	Windows Server 2003 R2 (x86)		Microsoft(R) Windows Server(R) 2003 R2, Enterprise Edition
			Microsoft(R) Windows Server(R) 2003 R2, Standard Edition
Windows Server 2008	Windows Server 2008		Microsoft(R) Windows Server(R) 2008 Enterprise
			Microsoft(R) Windows Server(R) 2008 Enterprise without Hyper-V(TM)
			Microsoft(R) Windows Server(R) 2008 Standard
			Microsoft(R) Windows Server(R) 2008 Standard without Hyper-V(TM)
	Windows Server 2008 R2		Microsoft(R) Windows Server(R) 2008 R2 Enterprise
			Microsoft(R) Windows Server(R) 2008 R2 Standard
WSFC			Windows Server(R) Failover Cluster

• PFM - Manager, PFM - Agent, PFM - Base, PFM - Web Console, and PFM - RM may be referred to collectively as Performance Management.
• Windows Server 2003 and Windows Server 2008 may be referred to collectively as Windows.

This manual also uses the following abbreviations:

Abbreviation	Full name or meaning
CPU	Central Processing Unit
DCOM	Distributed Component Object Model
DHCP	Dynamic Host Configuration Protocol
DMZ	DeMilitarized Zone
DNS	Domain Name System
FQDN	Fully Qualified Domain Name
GMT	Greenwich Mean Time
HTML	Hyper Text Markup Language
HTTP	Hypertext Transfer Protocol
HTTPS	Hypertext Transfer Protocol Security
IP	Internet Protocol
JST	Japan Standard Time
LAN	Local Area Network
MSDTC	Microsoft Distributed Transaction Coordinator
NAPT	Network Address Port Translation
NAT	Network Address Translation
NIC	Network Interface Card
ODBC	Open Database Connectivity
OS	Operating System
SAN	Storage Area Network
SNMP	Simple Network Management Protocol
SSL	Secure Socket Layer
TCP	Transmission Control Protocol
TCP/IP	Transmission Control Protocol/Internet Protocol
UAC	User Access Control
UTC	Universal Time, Coordinated
Web	World Wide Web
WMI	Windows Management Instrumentation

Conventions: Diagrams

This manual uses the following conventions in diagrams:

Conventions: Fonts and symbols

Font and symbol conventions are classified as:

• General font conventions
• Conventions in syntax explanations

These conventions are described below.

General font conventions

The following table lists the general font conventions:

Font	Convention
Bold	Bold type indicates text on a window, other than the window title. Such text includes menus, menu options, buttons, radio box options, or explanatory labels. For example, bold is used in sentences such as the following: From the File menu, choose Open. Click the Cancel button. In the Enter name entry box, type your name.
Italics	Italics are used to indicate a placeholder for some actual text provided by the user or system. Italics are also used for emphasis. For example: Write the command as follows: copy source-file target-file Do not delete the configuration file.
Code font	A code font indicates text that the user enters without change, or text (such as messages) output by the system. For example: At the prompt, enter dir. Use the send command to send mail. The following message is displayed: The password is incorrect.

The following table lists the general symbol conventions:

Symbol	Convention
|	In syntax explanations, a vertical bar separates multiple items, and has the meaning of OR. For example: A|B|C means A, or B, or C.
{ }	In syntax explanations, curly brackets indicate that only one of the enclosed items is to be selected. For example: {A|B|C} means only one of A, or B, or C.

Examples of coding and messages appear as follows (although there may be some exceptions, such as when coding is included in a diagram):

MakeDatabase
...
StoreDatabase temp DB32

In examples of coding, an ellipsis (...) indicates that one or more lines of coding are not shown for purposes of brevity.

Conventions for mathematical expressions

This manual uses the following symbols in mathematical expressions:

Symbol	Meaning
x	Multiplication sign
/	Division sign

Conventions: Format of product names, service IDs, and service keys in this manual

In Performance Management 09-00 or a later version, you can display service IDs and service keys as product names by enabling the product name display function.

Identifier	Product name display function
	Disabled	Enabled
Service ID	5S instance-number-instance-name[host-name]	instance-name[host-name]<VirtualMachine>(Store)
	5A instance-number-instance-name[host-name]	instance-name[host-name]<VirtualMachine>
Service key	agt5	VM

This manual uses the format that is in effect when the product name display function is enabled.

To enable the product name display function, both of the following conditions must be satisfied:

• The version of the prerequisite program on the computer on which PFM - Agent is installed is 09-00 or later.
• The version of PFM - Web Console and PFM - Manager at the connection destination is 09-00 or later.
• The physical servers of VMware and Hyper-V systems might be referred to collectively as physical servers. The virtual machines of VMware and Hyper-V systems might be referred collectively to as virtual machines.

Conventions: Formats of commands in this manual

Commands in a new format that are compatible with commands used in 08-51 or earlier versions have been added to Performance Management 09-00 and later versions. Therefore, this manual uses the following convention for commands:

command-in-new-format (command-from-08-51-or-earlier)

Example:

jpcconf agent setup (jpcagtsetup)

In this example, jpcconf agent setup is the command in the new format and jpcagtsetup is the command from 08-51 or an earlier version.

The new commands can be used only when the version of the prerequisite program (PFM - Manager or PFM - Base) on the computer on which PFM - Agent is installed is 09-00 or later. Note that commands from 08-51 or an earlier version can be used even when the version of the prerequisite program is 09-00 or later.

Conventions: KB, MB, GB, and TB

This manual uses the following conventions:

• 1 KB (kilobyte) is 1,024 bytes.
• 1 MB (megabyte) is 1,024² bytes.
• 1 GB (gigabyte) is 1,024³ bytes.
• 1 TB (terabyte) is 1,024⁴ bytes.

Conventions: Meaning of "folder" and "directory"

As a rule, when folder used in Windows is the same as directory used in UNIX, this manual standardizes on the term directory.

Conventions: Performance Management installation folders

In this manual, an installation folder for a Windows version of Performance Management is referred to as an installation folder.

The following indicates the default installation folders for the Windows versions of Performance Management.

Installation folder for Performance Management programs other than PFM - Web Console

For versions other than Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008

system-drive\Program Files\Hitachi\jp1pc\

For Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008

system-drive\Program Files (x86)\Hitachi\jp1pc\

Installation folder for PFM - Web Console

For versions other than Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008

system-drive\Program Files\Hitachi\jp1pcWebCon\

For Windows Server 2003 (x64) and the 64-bit version of Windows Server 2008

system-drive\Program Files (x86)\Hitachi\jp1pcWebCon\

Conventions: Version numbers

The version numbers of Hitachi program products are usually written as two sets of two digits each, separated by a hyphen. For example:

• Version 1.00 (or 1.0) is written as 01-00.
• Version 2.05 is written as 02-05.
• Version 2.50 (or 2.5) is written as 02-50.
• Version 12.25 is written as 12-25.

The version number might be shown on the spine of a manual as Ver. 2.00, but the same version number would be written in the program as 02-00.

NNM products supported by Performance Management

Performance Management supports linkage with the following products:

• HP Network Node Manager Software Version 6 or earlier
• HP Network Node Manager Starter Edition Software Version 7.5 or earlier

This manual describes these products as NNM, and calls the facility for linking with these products NNM Linkage.

Note that Performance Management does not support linkage with the following product:

• HP Network Node Manager i Software v8.10

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