KAMN766-E
An error occurred during the acquisition of information about the public cloud environment.
- In the AWS environment:
-
An attempt to acquire information (instance ID) required for a remote host to reset the local host failed. The remote host is not able to reset the local host.
- In the Azure environment:
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An attempt to acquire information (virtual machine ID) required for a remote host to reset the local host failed. The remote host is not able to reset the local host.
- In the OCI environment:
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An attempt to acquire the information (instance OCID) required for a remote host to reset the local host failed. The remote host is not able to reset the local host.
- S:
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Continues processing.
- O:
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Contact a system administrator.
- Action:
-
- In the AWS environment:
-
An attempt to acquire the instance ID of the local host has failed. The remote host is not able to reset the local host. Immediately ask the AWS support for investigation based on the execution log (/opt/hitachi/HAmon/spool/cloud/moncld_getinf.log_err), and then take appropriate actions.
After an error is detected, HA Monitor attempts to acquire the instance ID of the local host at 60-second intervals. Eliminate the cause of the error, and then make sure that the message KAMN765-I is output.
- In the Azure environment:
-
An attempt to acquire the virtual machine ID has failed. The remote host is not able to reset the local host. Immediately ask Azure support for investigation based on the execution log (/opt/hitachi/HAmon/spool/cloud/moncld_getinf.log_err), and then take appropriate action.
After an error is detected, HA Monitor attempts to acquire the virtual machine ID at 60-second intervals. Eliminate the cause of the error, and then make sure that the message KAMN765-I is output.
- In the OCI environment:
-
An attempt to acquire the instance OCID has failed. The remote host is not able to reset the local host. Immediately ask the OCI support for investigation based on the execution log (/opt/hitachi/HAmon/spool/cloud/moncld_getinf.log_err), and then take appropriate actions.
After an error is detected, HA Monitor attempts to acquire the instance OCID at 60-second intervals. Eliminate the cause of the error, and then make sure that the message KAMN765-I is output.