Hitachi

HA Monitor Cluster Software Messages


KAMN347-E

Host:aa....aa, system reset is failed.

After an error was detected on the host indicated by the host name and a system reset was initiated, an error occurred during reset processing. If the public cloud environment is not used, the message KAMN621-E or KAMN624-E is output before this message.

aa....aa: Host name

S:

If the public cloud environment is not used, processing differs depending on the method used to protect data on a shared disk.

  • For a host reset, the system stops hot-standby switchover processing.

  • For a hot-standby switchover via hybrid fencing, the system continues hot-standby switchover processing and performs SCSI reservation processing.

If the public cloud environment is used, the system stops hot-standby switchover processing.

O:

Contact a system administrator.

Action:
In any environment other than a public cloud environment:

Determine the reason the system could not reset based on the error details in the KAMN621-E or KAMN624-E message.

In the AWS environment:

There is a possibility that the AWS CLI could not execute on AWS. Check whether communication to the endpoint is possible. If you cannot determine why the system cannot be reset, see /opt/hitachi/HAmon/spool/cloud/moncld_fstop_forced-stop-target-instance-ID.log and determine the cause of the error.

In the Azure environment:

There is a possibility that the Azure CLI could not execute on Azure. Check whether communication to the endpoint is possible. If you cannot determine why the system cannot be reset, see /opt/hitachi/HAmon/spool/cloud/moncld_fstop_forced-stop-target-VM-resource-ID.log and determine the cause of the error.

In the OCI environment:

There is a possibility that the OCI CLI could not execute on OCI. Check whether communication to the endpoint is possible. If you cannot determine why the system cannot be reset, see /opt/hitachi/HAmon/spool/cloud/moncld_fstop_forced-stop-target-instance-OCID.log and determine the cause of the error.