17.1.1 Messages output by BI tools and ODBC modules
If an error occurs when a BI tool or ODBC module (such as Microsoft(R) Excel) accesses the HADB server, the tool or module will output an error message. The output destination might be a dialog box, the status window or message area of the BI tool, or a log file.
The format in which the message is output depends on the specification of the BI tool or ODBC module. It is typical for a message from the error source to be output after the message output by the BI tool or ODBC module. If the output message contains a string like Hitachi or KFAA, HADB might be the cause of the error.
- Important
-
When an error messages is output to a dialog box or to the message area of a BI tool, you might not be able to retrieve the message for later review. We recommend that you preserve it for troubleshooting purposes by taking a screenshot.