OpenTP1 Version 7 User's Guide

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6.6.1 Error events and causes

The table below lists the error events specific to OpenTP1 for Windows, their possible causes, and the actions to be taken. For details about other error events, causes, and actions to be taken, see the manual OpenTP1 Version 7 Operation.

Table 6-6 Error events, possible causes, and actions to be taken

Event Cause Action
UAP will not start. Process-specific memory is insufficient. If there is an unneeded process, terminate it. If there are no unneeded processes, add physical memory and extend the Windows virtual memory page file.
UAP will not start (the user server shuts down with termination status 0x00000080 or 0xC0000135). The path for the runtime library required for UAP execution has not been set. Set the path for the runtime library required for UAP execution. For details, see 4.3.3 Setting the runtime library path.
A manifest file is missing, or the library specified in the manifest file cannot be referenced. Check the manifest file or library. For details, see 3.2.1(1) Preparing a manifest file or 3.3(4) Notes about using Visual Studio.
UAP cannot be terminated. An application exception has occurred. For the action to be taken, see 6.6.2 Action to be taken in the event of an application exception.
OpenTP1 will not start. Memory or disk capacity is insufficient. Check the OpenTP1 definitions, and revise them as necessary. If OpenTP1 still will not start, take appropriate action for the following causes:
  • When the process-specific memory is insufficient
    Check the sizes of physical memory and the Windows virtual memory page file, and revise them as necessary.
  • When a shared memory is insufficient
    Delete any unneeded files so that the available capacity in the disk partition in which OpenTP1 is installed is greater than the size of the shared memory allocated by OpenTP1.
Communication performance or disk I/O performance is poor. An anti-virus program that quarantines executable programs in real-time might be running on the computer.
Depending on the anti-virus program, OpenTP1 might be temporarily unable to access a file required for operation, thereby adversely affecting OpenTP1 operation.
We recommend that you remove the following paths as targets for quarantining by the anti-virus program:
  • Folder paths under %DCDIR%
  • If the definition files and the TP1 file system are stored under folders other than %DCDIR%, those folders' paths
There are not enough ports. Traffic is high. For the action to be taken, see 6.6.3 Action to be taken in the event of a shortage of ports (tuning the number of TCP/IP ports).